Service & Standards
- What are the off-peak times of my economy 7 meter?
- When can I have my credit balance refunded?
- I think my meter is faulty. What should I do?
- What is the 'electricity MPAN' or 'Supply Number'?
- I've just had my meter changed. Do I need to do anything?
- Does ScottishPower have a special tariff for vulnerable customers?
- Do you offer any special services for disabled or elderly customers?
- Where can I find out more about customer service?
- How can I add my husband or wife as an account holder?
- Who are the Customer Care Team?