Your Question
I'm a Weekly Payment Plan customer and have paid 2-3 weeks’ instalments together. Why have you sent me a reminder?
It's OK to pay instalments together, but only in advance. Reminder(s) will already have been issued regarding any payments made in arrears. The reminder is to make your weekly payments, it's nothing to do with your account balance, which may be in credit, especially during summer months. With this type of account, even if your balance is in credit you still need to pay the weekly instalments on time, or in advance. If you've paid off any arrears and are continuously in credit, perhaps you should consider changing to a more beneficial payment scheme such as monthly Direct Debit or Prepayment.
Rate this entry
Was this helpful to you?