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Can I provide meter readings online?

Yes - you can do this at any time. For Online Energy Service customers, to enter your meter readings online, log in to My Account and click on the ‘Enter meter readings & create a bill' link. Then enter your current meter reading(s) in the space(s) provided and click on ‘Submit'. Your new bill will then be created. Remember that you need to save this bill by clicking on ‘Accept Bill' at the bottom right hand side of the page, or you can enter new meter readings by clicking on the ‘Amend' button and repeating the process. Important - you must click on ‘Accept Bill' to save your bill. If you don't do this, your meter readings will be lost and we will issue an estimated bill. A detailed version of your bill should be available to view in ‘Bill & payment history'' the next day, although in some cases this may take up to 3 days.

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