Your Question
How do I update my estimated bill?
If you're an Online Energy Service customer, simply login to My Account click on the 'View & update estimated bill' link, enter your current meter reading(s) in the space(s) provided and click ‘Submit'. This will create your new bill. If all the details are correct, click on the ‘Accept Bill' button in the bottom right to save it. If you notice a mistake, click on the ‘Amend' button to repeat the process. Important - you must click on ‘Accept Bill' to save your bill. If you don't, your meter readings will be lost and we will issue an estimated bill. You should be able to view a detailed version of your bill in a printable format in 'Bill & payment history' the next day, although this may take up to 3 days.
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