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How do I provide you with a correct meter reading?

You can do this in several ways - be sure to have your meter readings and account number to hand:To enter your meter readings online, login to My Account and click on the ‘Enter meter readings & create a bill' link. Enter your current meter reading(s) in the space(s) provided and click on ‘Submit'. Simple.

Alternatively, you could use our Automated meter readings service on telephone number: 0800 027 8000 (Lines are open 24 hours a day, 7 days per week). for more information on thie, please check our Meter Readings Over the Telephone Guide

For additional support on how to obtain a meter reading, please visit How to read your meter quick guide

If you need any further support you can contact us

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