Billing
- Why have you sent me a letter asking for a meter reading?
- How can I find details of the most recent transactions on my account?
- Why is my final change of supplier bill based on an estimated reading?
- Why does the bill show my energy consumption?
- What do I do if I have not been selected and want to raise complaint/appeal?
- Why have you sent me two letters that say the same thing?
- I have a Vulnerability I have not told my supplier about, what should I do?
- How do I make sure my bills aren't estimated?
- Why does it say EST?
- Why have you sent me a welcome letter when I've been with you for some time?