Most frequently asked questions
- Why is ScottishPower increasing its prices?
- Why are you sending me letters in someone else’s name?
- Why does it only show gas or electricity?
- Why is my Direct Debit amount being increased when my last bill had a credit balance?
- Will I keep the same ScottishPower account number when I move house or change address?
- I've received an email asking me to submit my meter readings, but I don't remember giving a password when I applied to switch to ScottishPower. How do I login?
- I think my prepayment meter is faulty. What should I do?
- Can I ask for a refund of my Warm Home Discount (WHD)?
- Are prices likely to fall or rise again?
- Can I pay my bill by Standing Order?