Most frequently asked questions
- Am I eligible to register for the Feed-in Tariff (FIT) Scheme?
- Do you offer any special services for disabled or elderly customers?
- Does ScottishPower have a special tariff for vulnerable customers?
- What email addresses does ScottishPower send me emails from?
- Where can I find out more about customer service?
- I met all the criteria for the Broader Group but have not yet received the payment, what do I do now?
- If I am affected by the price increase, do I have a right to cancel?
- What are the qualifiers for Warm Home Discount (WHD)?
- Can I pay my bill over the phone?
- I have just switched to ScottishPower, but my old supplier is still taking a Direct Debit payment