Most frequently asked questions
- How can I find out my latest account balance?
- I think you've set my Direct Debit too high. What should I do?
- I have received my ScottishPower online password but I can’t log in?
- My latest Direct Debit statement is showing a large credit. Can I get a refund?
- I’m in credit. Is that my money?
- How do I provide you with a correct meter reading?
- Where can I find out how much I pay per unit for my gas and/or electricity?
- How can I find out which service is best for me?
- What are the off-peak times of my economy 7 meter?
- Where can I find my ScottishPower account number?

